Last updated on January 16th, 2023 at 09:24 pm
Do you want to know your child’s support grant balance and do you want to know how to check SASSA Child Support Grant balance online? It is very important to know the balance of your child support grant once you start receiving your grant money.
So, in this article, we’re going to take you through the step-by-step process of checking the SASSA Child Support Grant balance.
We’ll also look at some of the frequently asked questions on how to check SASSA Child Grant balance.
So, without taking up much space, let us go straight to the topics.
How To Check SASSA Child Support Grant Balance Online
- Go to sassa.gov.za
- Enter your South African ID Number
- Enter your phone number
- Click Submit
You should be able to see your Child Grant balance online.
If the online process does not work for you, you can check your balance on your phone too.
Again, you can also check your Child Support Grant on phone by using the phone number provided by the South African Social Security Agency (SASSA).
Follow the below process to check your SASSA Child Grant balance on your phone.
How To Check SASSA Child Support Grant On the Phone
- Dail *120*69277# on your phone
- Follow the prompt
Also, if the above shortcode does not work, you can use the below code by the below process.
- Dail *120*69277# on your phone.
- Follow the prompt.
You can use any of the codes to check your SASSA Child Support Grant balance.
Let us now look at some of the frequently asked questions about checking the SASSA Child Support Grant balance.
Can I Check My SASSA Balance Online?
Of course yes, you can check your SASSA balance online. To do that, you can go to the Social Relief of Distress (SRD) Grant to check your balance online.
Remember, that, it is only SASSA Grants and the SRD R350 Grant that you can check the balance online.
Why Should You Check Your SASSA Balance?
You have to check your SASSA balance to know how much you have left on your SASSA account. For example, you may want to know how much money you have and so, you will have to check it either online or in your bank account.
You can also do that via the ATM.
We do recommend that you read How To Check Sassa R350 Balance Online? for the easy step-by-step guide to check your balance.
Can I Reapply For SASSA Child Support Grant?
Yes, you can reapply for the South African Social Security Agency (SASSA) Child Support Grant if your previous application was unsuccessful.
Parents or Caregivers of a child who applied for the SASSA Child Grant but was not approved for the grant can reapply for reconsideration.
You should read How To Apply For SASSA Child Support Grant? to know the right way to apply for the Child Support Grant so that your application will get approved this time.
Again, if you will need to make a direct inquiry from SASSA, you should see the contacts available for inquiries with these SASSA Contact Details to contact SASSA to make your inquiries.
We do hope this article on how to check SASSA Child Support Grant Balance was helpful. You can ask your question in the comment.
83 comments
i did not receive sassa money for March and April and i went to check at post office they said there is no money. what should I do
You should wait to receive an SMS that shows your payment date before you go to collect your money
Hi, on the online application what does “Application captured-awaiting verification” means? Is my application in process or what reason for asking is they took 2weeks to request missing documents but now it’s been a month and no communication.
This status means, SASSA has received your application and now trying to verify the personal details you provided. Once they are done with the verification of your details and documents, they will give you the final results of your application on whether you’ll be approved or declined
Good Day
my name is sasha i did nt get my childs grant
hi my name is ntokozo linda nkosi i did not receive my childs grant money this month and it really strees fully because i dont work so it the only sorce of income im receiving for her please help me sort out this problem
Hi, my name is andiswa… I also didn’t receive it????
Check balance
Hy i didn’t get all my child grant what can i do intate of getting 1480i find 1100
When must I got my child grant
When must i receive my childs grand
hi good day must i go to a sassa office on monday to find out why i didnt get the child surport grant for january 2023
Yes, you can go to SASSA’s office to make inquiries about your grants.
Good day, I have not received my child support grant for November 2022 yet, what could be the problem
Hi, I am a beneficiary of Child Support Grant (CSG) for 2 kids still under 18 and Care Dependency Grant (CDG) for one kid under 18 too but for this month I only got CSG for one child. Been trying to call the tollfree number but not getting through, what could be the problem and what can I do to get an explanation?
It could be that SASSA has not processed payment for the Care Dependency Grant. We suggest you go to the nearest SASSA Office to make an inquiry.
Hi
I applied for child support grant in November 2021. To this date I did not recieve any payment. I couldn’t go enquire sooner because of some unfortunate situations on my side, now that I am okay, I’d like to find out if I have to reapply or just go check if the application is still in progress or ?
There’s no need to reapply. Just check if the application is still in progress, you will only need to apply if your application is declined.
I reapply a child grant by sassa he said I’m waiting for the call he didn’t call me cz I’m waiting see my application is approved
Good Day
I just wanted to check if it possible to check when was the child registered for child support grant?
We don’t think that is possible, however, you can check the progress of your Child Support Grant at where you registered it.
Hy I didn’t get a money for my 2 kids on 6 September what must I do
You can do a follow-up and check at the nearest office or you can wait for SASSA to process those pending payments. According to SASSA, they’re still processing lots of pending Child Support Grant payments.
Hi I’m Yandiswa Dayimani I want to know what’s happening my Daughter have 3year old she never received grant at all .. local office told me that my payment it’s more than 6000 actually that is not true my monthly in come it’s less than 3000 so I decided to go to regional office I’m still waiting so the process how long it goner take.
Hi I didn’t receive child grant for two what could be the problem
If your child’s information is accurate, then there’s no problem on your side. SASSA says they’re still processing lots of Child support grants and will pay once they complete the processing.
All your numbers are not working,your website also keep on saying fail.Why do you put contacts which are not in use
This is quite unfortunate, SASSA has not been providing good services recently at all. We advice that you visit a SASSA branch office if possible.
hi i want to change my child’s grant to fnb bank so can i change it online?
You’ll need a form to do that. Unfortunately, you can’t change a child’s grant payment to a bank account online at the moment.
Hi I have two children and I didn’t get my children’s support grant last month on September 2022 when I went to Sassa office they told me I must go and checked to the post office because the system showed them that sassa made my payment but the post office said they will do the follow up and give back my money after two weeks but it been a month now they never made payment at all
From what we know, SASSA no longer pays through Post Office. You suggest you go to the SASSA office and get another person to make an inquiry about your Child’s grant payment.
Good day,
I didn’t receive grant today 06 September 2022 for my two children, what could be the problem?
If your details are accurate, then the problem is not on your part. SASSA says they’re still processing lots of child support grants and will pay once they complete the processing.
Hi I didn’t receive my child grant this month is any problems or changes
There’s no problem if all your child’s information is current and accurate. According to SASSA, they’re still processing lots of grants and will pay all clients as they finish. Although they have not given a definite date as to when they will pay pending grants.
Hi
In July i didn’t recieve my child support grant for both kids…
I checked balance and there was nothing
This is quite unfortunate. We do suggest that you go to the nearest SASSA office to make an inquiry
I don’t have my money this month ipay for one child what happen?
If your child was approved for payment, then there’s nothing to worry about. SASSA says they’re processing all pending payments. You can also try to visit SASSA to make an inquiry.
Baby mama dumped my mom with the child and gone with the sassa card for her own benefits, help how can we stop it.
You have to report to SASSA. Go to the nearest office.
I also didn’t get, my money ?
Hi have not received my child grant since last November pls help
It is possible for sassa not to pay my children grant
Yes, only when your child does not qualify for the grant anymore. Also, the payment could be rolled over to the next payment period.
Hi iwant to ask why sassa did not give me money of my kids it 2mount now how come
First, SASSA has to approve your Child Support grant before paying you. Second, if you still qualify for the Child Support Grant, then there’s nothing to worry about.
According to SASSA, they’re still processing lots of pending payments.
Hi I have applied for child grant on the 18th of may 2022,soi was expecting to receive the money today but I ddnt get, what would be the reason? because after applying they told me it was approved and they gave me a grant application receipt
According to SASSA, they’re still processing lots of payments.
i also didnt get my child supportngrant
If your child still qualifies for the grant, then there’s nothing to worry about. SASSA says they’re still processing pending applications and pending payments.
Hi i applied for sassa R350 grant and then didnt get any money since December 2021 than i kept on checking than suddenly in April 2022 it showed declined
You need to appeal your declined SRD grants.
Hi How do i check the balance of child grant on my phone
Hi I applied sassa child support grant for my third born on the 1st of June and it was approved. And they told me I will his money by July. So now the problem is I didn’t get paid for my two kids in June. And I went to sassa only to find out that there was a mistake with my account number, and they I must print bank statement to fix the problem, I did that but still I was not paid even this months so now they are telling me I will paid on August. How can I trust that?
Yes, SASSA has to verify and approve your bank details before they pay you. With Child Support Grant, it takes 90 days. So, have patience, and let’s hope they do pay in August as they say.
Hi am yonela av apply for my son grant in April but still I didn’t receive any thing what happened
We suggest you do a follow-up at where you registered for the Child Grant. SASSA may have good reasons why your application is not approved.
Hi I have two kids but last month I only got a payment of one child
Yes, there are lots of grants that are still pending and not processed yet. According to SASSA, they are working on processing all pending applications and payments and hopefully, will complete them in July and pay all applicants.
Lets’ hope they do so as promised.
Hi I applied for my child Sasa support grant in February since now I’m still waiting what would be the problem
No, you don’t have to worry. There are many grants still pending. According to SASSA, they are processing all pending applications and payments and have said they will make payments in July. Let’s hope they do so as promised before you take any action.
Its been 3 months now that i havent paid my child grant…..the card is open and everything but no money
We suggest that you be patient. Lots of payments are still pending. According to SASSA, they’re processing all pending payments and have assured that they will pay in July.
Let’s hope they do so as promised.
How can some change grant card with out my concen as the mother of achild
Changing your Sassa card is highly sensitive and we strongly advise that you contact SASSA for assistance. In fact, they have the authority to change and update your card information in their system.
I applied online and for 6 months it says in progress if I go to sassa will I get the money since the date I applied ,if they want me to re-apply again
Unless your grant is approved, SASSA will not pay you. However, we suggest that you go to SASSA to make inquiries since your grant has been on pending for that long.
Hi I went to cancel my child grant now I want to check if it is canceled. So that I can apply again
Unfortunately, you cannot cancel SASSA Child Grant online. You’ll need to visit the nearest SASSA office and submit the following documents.
1. Letter of appointment or copy of latest payslip
2. Latest 3 months bank statement
3. Birth certificate of the child
4. And the parent’s Identity Document
Can I apply sassa child support grant online
Yes, you can apply for SASSA Child Support Grant online. However, the website services.sassa.gov.za seems to not be working properly. So, we suggest you go to the nearest SASSA office to apply.
Hi I withdraw 1300 an it says withdrawal failed an when I go to the nearest bank it says I lift with 130?y an I did go to post office an complain
It is better to make inquiries directly from SASSA. You cannot collect your grant money at the Post Office no longer.
How long does it take to get a reply for online application that it has been approved for child grant support
At least 90 days. However, SASSA can process your child’s grant application earlier than the expected 90 days or the response can delay.
Hello i have a serious complaint, i have three kids but i don’t understand why April and may my children’s money is so little.April i payed R1 300 and may R1 200 because when i do culculations it suppose to be R1,444,so please help me some one is busy eating my children’s money, I’m afraid that this month it will be R1000.
Ye, currently each child receives R480 monthly, so with 3 kids, you should be receiving R1,440 SASSA child grants. It is very serious to see such a reduction in your payment.
First, we suggest that you seek an explanation from SASSA. You can go to the nearest office or call SASSA on any of these SASSA Contact Details
Again, we suggest that you check if all the 3 kids are still approved for the Child’s grant.
It may be that there was a mistake from SASSA directly, or as you alledged, somebody is taking advantage of you. Whatever the case is, SASSA can give you the account as to why the reduction.
Hy please I didn’t receive support grant for this month August for my kids, what could be the proplem. Thank you
The only reason could be that your child no longer qualifies for the grant. However, if the child still qualifies, then this could be a wrong decision on the side of SASSA to decline your Child Support Grant.
Again, SASSA says they’re still processing lots of pending applications and pending payments.
How long does sassa online application approve for child support grant
It will take 3 months (90 days). However, it can be that you’ll get the response earlier than the said period. SASSA will send you a letter to the address you filled on the application form.
You should read How Long Does SASSA Child Support Grant Take To Be Approved? for more information.