I Can’t Log In To MyNSFAS Account – Here’s What To Do 2023

by Universityonlineapplication
I can't log in to my nsfas account

Last updated on September 29th, 2022 at 10:01 am

I can’t log in to MyNSFAS Account. Many students are facing the problem of logging into their MyNSFAS Accounts. This has turned many students into wondering why that is happening and how to solve the problem.

Are you finding it difficult to log in to your MyNSFAS Account? Are you confused as to why you’ve not been able to access your MyNSFAS Account?

Well then, that is why we’re writing this article to give you reasons, and solutions.

In this article, we’re informing you as to why you can’t log in to your MyNSFAS Account, how to log in to your MyNSFAS Account, etc.

We’ll also answer other frequently asked questions related to why I can’t log in to MyNSFAS account.

So, let’s jump into the topics right away

I Can’t Log In To MyNSFAS Account

There are many reasons why you cannot log in to your MyNSFAS account. These factors include mistakes from you and also from the NSFAS system itself.

Why Can’t I Log In To MyNSFAS Account

You can’t log into your MynSFAS account for the following reasons.

  1. Forgetting your login credentials (password and username)
  2. Entering the wrong password
  3. Resetting your MyNSFAS login credentials
  4. NSFAS system errors

So Let’s take the factors that are causing you not to be able to log into your MyNSFAS account.

You Can’t Log In to MyNSFAS Forgetting Password

You are denied from logging into your account because you’ve forgotten your account’s login credentials. When you forget your password, you can’t log into your account.

This is because the MyNSFAS Account Login system is set to store the login credentials you set when creating your account and it automatically updates those login credentials once you update them.

Therefore, the system will only obey the instructions to open your account when you enter the correct username or password it has stored or remembers.

That means you can only log into your MyNSFAS account when you type in your correct username and password that you and the system remember.

You Can’t Log In To MyNFAS Account Typing In Wrong Password Or Username

Again, some students forget to enter the correct password or username when trying to log into their accounts.

Again, they forget to use their new MyNSFAS Login credentials when they reset their password.

Resetting MyNSFAS Account password is very common and students usually do that. However, many forget to enter their new password the next time they try to log in to their account.

On the other hand, they will rather enter the old login credentials and this does not help.

In such a situation, the NSFAS will automatically log you out and denied you access to your account. It is therefore important to always record your new password when you change it.

You Can’t Log In To MyNSFAS Because of Account Locked

Sometimes, you’ll not be able to log into your MyNSFAS account because your account is already locked or blocked.

We do recommend that you read Why Is My NSFAS Account Locked? to get the detailed reasons and actions that can end up getting your NSFAS account locked.

You’ll therefore need to unblock your account before you can get access to your account again.

To do that, read How To Unlock MyNSFAS Account for the guide to unlocking your account successfully.

You Can’t Log In To MyNSFAS Account NSFAS System Error

According to NSFAS, they have updated their System with the aim of fast-track how the system works. Also, they updated their system to help students have an easy and smooth experience in their activities on their website www.nsfas.org.za.

However, students have been complaining a lot more than the previous years about how poor the system is for this year’s application.

The NSFAS system has turned out to be the worst of services from accessing the website and logging into MyNSFAS Account.

Since this is a technical problem, you cannot do anything about it unless it is solved internally.

So, now that we know the reasons for your question I can’t log in to My NSFAS Account, let’s look at how to solve the problem.

Remember Your MyNSFAS Login Password And Username

Whenever you try to access your MyNSFAS Account, it is advisable to make sure you have the correct login credentials before you begin to type in your information.

Make sure you remember and have your MyNSFAS password and username before you type it to login.


You can do this by saving your MyNSFAS login information onto your device. Again, you can record them in a diary or somewhere you can recollect them.

Enter The Correct Password

The easiest way to log into your MyNFAS Account is to enter your correct account login credentials. This includes typing in the correct username and password that the NSFAS system has recorded and remembers as your pass.

Entering the current MyNSFAS Login credentials will help to solve the issue I can’t log in to MyNSFAS Account.

Reset Your MyNSFAS Account Password

Another way to solve the issue of I cannot log in to MyNSFAS Account is to reset your account password.

Again, there are methods to reset your account login password.

That is why we have published the correct methods and easy guide to reset your password in this article How To Reset MyNSFAS Login Password. You’ll get to know the easy step-by-step guide to resetting your account password.

Contact NSFAS For Assistance

Since you cannot log in to MyNSFAS account is sometimes caused by the NSFAS system, it is wise to seek assistance from the NSFAS Assistant Team to help you solve the problem.

You can make queries from NSFAS through their social media handles.

Twitter: @MyNSFAS

Facebook: National Student Financial Aid Scheme

Alternatively, you can contact NSFAS via email and telephone.

Email: info@nsfas.org.za

Tel: 08 000 67327

We do hope this article on I can’t log in to MyNSFAS account was helpful.

You can ask your questions in the comment section.

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Gisella Gaeses January 19, 2023 - 9:17 am

Hi i tried logging in with the obvious credentials but its only saying ”USER CANNOT BE FOUND OR INACTIVE” what should i do now

Universityonlineapplication January 19, 2023 - 4:12 pm

Try to reset your password by clicking on the “Forgot Password”.

Nokubongwa October 16, 2022 - 11:47 pm

When I’m logging it keeps on saying invalid logging details ..but they are correct

Universityonlineapplication October 30, 2022 - 11:47 am

This could be a glitch in the NSFAS website. Keep trying

nomgundo October 7, 2022 - 3:31 pm

i cant login to mynsfas
it says ID and password but when i enter them they say invalid details
i need to change my contacts details as i lost the one i used to register . the new login thing is confusing me please help

Universityonlineapplication October 14, 2022 - 2:28 pm Reply
Rachel October 17, 2022 - 7:42 pm

Why does it say my ID and names don’t match?

Andiswa Luyanda khumalo October 4, 2022 - 5:00 am

I can’t creat mynsfas I am trying everyday I don’t know what is problem I am worried

Universityonlineapplication October 14, 2022 - 1:51 pm

Keep trying, it could be a technical glitch in the website or app.

Ziyaad September 12, 2022 - 7:34 pm

Hi I can’t log into my account it says “the I sent permission was denied on the object user profile ” why? please help

Universityonlineapplication September 12, 2022 - 9:26 pm

It means you’re probably not entering the correct login details. However, you can try to change our accoun tpassword and log in again.

Dinpho June 6, 2022 - 9:32 am

I can’t log in into my nsfas it keep on saying Profile does not exist but I registered

Universityonlineapplication June 6, 2022 - 10:13 am

This implies NSFAS is requesting that you should re-register your MyNSFAS Account. You should do so as soon as possible.

Thembek Nolwazi Khanyi July 3, 2022 - 2:02 pm

I can’t login into my nsfas account because I failed to provide the opt on time please Nsfas help

Mosa February 9, 2022 - 12:46 am

I can’t log in to my Nsfas account it keeps on saying “connection error waiting for indle object”.

Universityonlineapplication February 9, 2022 - 7:22 am

Yes, the website is very slow because lots of students are trying to access it and complete their applications. Keep on trying.

MIMMIE MANKOKO FOKIS December 20, 2022 - 9:18 am

I cant login into my account it keeps on saying bad credentials, hiw do i fix this

Universityonlineapplication December 20, 2022 - 12:24 pm

Bad credentials means your login details are incorrect. You need to put in the correct username and password. If you have forgotten your login details, click on the forgot password

WHISKY February 8, 2022 - 1:30 am


Universityonlineapplication February 8, 2022 - 7:30 am

You must use the email and cell phone number you used to create your account in order to get the OTP.

Naledi February 7, 2022 - 3:49 pm

I can log on to my Nsfas account but i can view my application status as it keeps throwing me out

Universityonlineapplication February 7, 2022 - 4:06 pm

This is a s system error on the nsfas website. Keep trying.

johan coetzee February 9, 2022 - 12:25 pm

trying to log on every day 250 times a day . Cant you people not give out the student list by any other means?

Zanele Shandu February 6, 2022 - 4:11 pm

I need to change my number because i lost my sim card my old number 0826650149 my new number is 0640507061

Universityonlineapplication February 6, 2022 - 11:01 pm

Go to your MyNSFAS account and change it. We don’t have access to NSFAS system to do that for you.

Amanda June 1, 2022 - 5:36 pm

I lost my number I need to change my number but I forget my password

Universityonlineapplication June 2, 2022 - 6:49 am

Log into your myNSFAS account.
1. Update your contact details.
2. Go to NSFAS Connect.
3. Create a case.
4. Submit a picture of your ID using a cell phone.
5. Provide your old and new number in the description section.
6. Indicate that you need to change your number to access your NSFAS Wallet account.

Thembelihle February 4, 2022 - 7:59 am

I tried logging in to my nsfas account but l couldn’t

Universityonlineapplication February 4, 2022 - 8:19 am

You should be able to log into your account because NSFAS has solved the hiccup that was on the website. Keep trying.


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