How Do I Unblock NSFAS Wallet? (2023) – Easy Guide

by Universityonlineapplication
how to unblock nsfas wallet

Last updated on September 29th, 2022 at 10:18 am

How do I unblock NSFAS Wallet? This is one of the frequently asked questions by students whose NSFAS Wallets are blocked. When your wallet is blocked, you’re denied access to log into your wallet and make use of your NSFAS allowances.

Again, you cannot even make changes like resetting passwords, etc when your NSFAS wallet is locked.

This is a heartbreaking experience and a frustrating one. That is why you need the guide to unblock NSFAS Wallet if it’s is blocked.

So, in this article, we’re going to show you the step-by-step easy guide to know how to unblock NSFAS Wallet.

Again, we’ll also answer other frequently questions asked about how do you unblock NSFAS wallet.

Therefore, let’s jump straight to the topics.

How Do I Unblock NSFAS Wallet?

There are two methods that you can use to unblock your NSFAS wallet. These are unblocking NSFAS wallet by cell phone or unblocking NSFAS wallet by email.

It is up to you to choose the easiest method that you can use to unlock your NSFAS wallet.

So, let’s lees each of the methods you can use for unblocking NSFAS wallet.

How Do I Unblock NSFAS Wallet By Cell Phone

Follow the below step-by-step process to unblock NSFAS wallet with your cell phone.

  1. Dial *120*176#
  2. Click Unlock With OTP
  3. You’ll get a One Time Pin (OTP) notification with the pin code via SMS on your phone
  4. Type in the OTP and enter
  5. You’ll get another SMS notification telling you that your NSFAS wallet is unblocked.

You can log in and reset your NSFAS wallet login details.

How to unblock NSFS Wallet by cell phone video tutorial

For the full process, you should read How To Unlock Your NSFAS Wallet By Cell Phone. You’ll get the detailed step-by-step guide to successfully unblock your NSFAS wallet.

The cell phone number you’ll use to receive the OTP is the one you used to register your MyNSFAS Account.

You should therefore make sure you have access to your cell phone number to get the OTP before you begin the process to unblock your NSFAS wallet with your cell phone.

How Do I Unblock NSFAS Wallet By Email

Follow the guide below to unblock your NSFAS wallet via email.

  1. Send an email to NSFAS via
  2. Add a copy of your Identification Documents (ID) with a clear resolution to read the information on it (you should send both sides of your ID if you use a Smart Card ID)
  3. Add your ID number to the email
  4. Add your cell phone number and email address
  5. Add your full name and NSFAS wallet username
  6. Add your physical address and/ or your postal address
  7. Add the name of your institution
  8. Write a full description of your email.
  9. Submit your message to NSFAS via the email address

NSFAS will work on your wallet and unblock it for you. You’ll then get an email from NSFAS telling you your NSFAS wallet is now unblocked and you can access it.

How to unblock NSFAS Wallet by Email

Alternatively, if you want to make any inquiries about NSFAS Wallet aside from unblocking your wallet, you can email NSFAS through

You only have to use one of the two methods to unlock your NSFAS wallet.

You can only try the other option if the first method you chose to resolve your problem did not work out as expected.

If your MyNSFAS Account is locked, we recommend that you see the guide to unblock it from here How To Unlock MyNSFAS Account for the full detailed guide.

Remember, your NSFAS Wallet is different from your MyNSFAS Account.

Now, let’s see some of the related questions that are frequently asked by students about unblocking NSFAS wallets.

What Happens If My NSFAS Wallet Is Blocked?

You cannot access your NSFAS wallet. Therefore, you can not use your allowances for buying what you want when your NSFAS wallet is blocked.

Also, it means that you have no other option but to spend the cash in your wallet sent to you by NSFAS as your allowances if your wallet is locked.

Why Can’t I Log Into My NSFAS Wallet?

You cannot access your NSFAS Wallet because it is blocked/locked. You’ll have to unblock your wallet before you can get access to it and use your allowances sent to you into your NSFAS wallet.

How do I Get NSFAS OTP To Unlock NSFAS Wallet?

You’ll need to dial the code *120*176# and NSFAS will send you an OTP code via SMS. Getting your OTP number to unlock your NSFS is very simple.

You’ll need the cell phone number you used to open your MyNSFAS Account in order to receive the OTP number.

For safety to avoid risk, we have a full explanatory article that shows the detailed process to get your OTP number and not lose it. You should read How To Get Your NSFAS OTP Number

Can Somebody Use My NSFAS Wallet?

Yes, somebody can use your NSFAS wallet if they have your wallet details. We, therefore, advise you to keep your NSFAS wallet login details to yourself and never share them with anybody.

How Do I Keep My NSFAS Wallet Safe?

You’ll need to set a strong password to protect your wallet from people who may attempt to login and have access to use your wallet.

In that case, you avoid the risk of losing your wallet to the wrong person.

How Do I Avoid Blocking My NSFAS Wallet?

You should be able to remember your NSFAS wallet login details and enter the correct information whenever you want to log into your wallet.

NSFAS system will automatically block your wallet when it detects that the wrong login details are entered three (3) times.

Therefore, to avoid getting your wallet blocked, you should be able to memorize or remember your login details.

You should go here to access your MyNSFAS Account. MyNSFAS Login to log into your NSFAS account.

Remember is the webpage for NSFAS.

We do hope this article on how to unblock NSFAS wallet, how to unblock NSFAS wallet, and how do you unblock NSFAS wallet was helpful.

You can ask your questions in the comment section.

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Moloi nthabeleng July 27, 2022 - 8:05 pm

They sent an SMS saying I should create a ewallet pin due to network problems I did it so many times until they locked it..note that I haven’t created a password I was in a process of creating it…what do I do?

Universityonlineapplication July 28, 2022 - 9:02 am

If the methods in this post are not working, it could be that there’s a technical hiccup in the NSFAS system. Again, you should try to start the process again to create the NSFAS e-wallet and see if it will go through.

Ntaoleng Dlamini July 14, 2022 - 4:07 pm

I used my previous password to log in and it was saying is invalid. I blocked it trying to put the password I know I used last semesters but continued to say invalid and now I can’t get into my wallet.

Tsholofelo Fihla May 30, 2022 - 9:06 am

i tried nsfas chat to unlock wallet but it keeps saying the opt code is incorrect

agyeijohnson May 30, 2022 - 12:34 pm

It could be that there’s a technical hiccup in the system. You should try other methods.

Conali June 7, 2022 - 2:27 am

At least they sended you an OTP,, as for me.. Nothing and I am still using the same number

Unathi May 5, 2022 - 7:00 am

Hlw this is Ntlokwana unathi i have a problem with my wallet its has been locked trued sending them and email but no response i wrote for them in Twitter and Facebook nsfas still hasn’t responded what can i do to get my opt?

Universityonlineapplication May 5, 2022 - 10:45 am

If the code is not working, try to unlock your wallet online. Use the below guide.

1. Log into your myNSFAS account.
2. Go to NSFAS Connect.
3. Create a case.
4. Submit a picture of your ID using a cell phone.
5. Provide your current cell number.
6. Indicate that your NSFAS Wallet is blocked.
7. Follow the prompt they give you.

Seipati June 22, 2022 - 7:30 am

My NSFAs wallet is locked

motshabi marapo April 20, 2022 - 1:49 pm

my wallet account got blocked , and i numbers on my nsfas so I think the otp goes to my old numbers , is it possible to get assisted asap

Universityonlineapplication April 21, 2022 - 8:10 am

In such a case, try to update your cell phone number in your main MyNSFAS Account. If you still do not get the OTP via your new number, contact NSFAS for assistance with any of these contact details NSFAS Contact Details

Lucky Zwane March 30, 2022 - 3:15 pm

I’ve been trying to unblock my nsfas wallet account for over 3 years now

Universityonlineapplication March 30, 2022 - 5:25 pm

If the code is not working for your case, you should try to remember why it was blocked. For example, if you forgot your password and entered the wrong password. Again, you can use the online method to unblock your wallet.


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