NSFAS Contact Details (2023) | www.nsfas.org.za

by Universityonlineapplication

NSFAS Contact Details: Do you want to contact NSFAS to make enquiries? Are you trying to seek assistance from NSFAS and you’re searching their contacts? Well then, you’re at the right place for all the NSFAS available contacts.

In this post, we’re providing you with all the NSFAS contacts, the current NSFAS contact details available, how to approach NSFAS, etc.

We’ll also provide you with NSFAS call center, NSFAS social media contacts, NSFAS email address, NSFAS toll-free number, etc.

Again, we’ll also look at some of the frequently asked questions (FAQs) about NSFAS Contacts and provide answers to them all.

So, let’s get started.

NSFAS Contact Details

NSFAS contact details are all the available contacts channels that you can use to seek answers or make queries and or assistance directly from the National Student Financial Aid Scheme (NSFAS).

You may be trying to execute some action in your MyNSFAS Account, or you may be finding it difficult to apply for funding, or even trying to know why you’ve not received your allowances yet.

In such a situation, you’ll need to contact NSFAS for assistance to help you to solve the problem you’re facing with anything NSFAS.

Since the National Student Financial Aid Scheme (NSFAS) knows they’re providing services to hundreds of thousands of students, they are aware some students may need help from them.

So, NSFAS has made it possible for any student who wants to seek help from them about anything concerning NSFAS can do so through their contacts.

You can contact NSFAS only through the official contacts they’ve provided to the public.


Now that you understand that you can contact NSFAS for assistance, let’s see the various NSFAS contact details outlets available to the public.

NSFAS Contacts

Below are the current available NSFAS contacts outlets that you can use to seek assistance or make inquiries from the National Student Financial Aid Scheme.

Telephone021 763 3200
08000 67327
32261 (for SMS)
Postal AddressPrivate Bag X1, Plumstead, 7801
Physical Address2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7700
Emai Addressinfo@nsfas.org.za
Social MediaFacebook: National Student Financial Aid Scheme
Twitter: @MyNSFAS
NSFAS Contact Details

NSFAS Website

You can contact the National Student Financial Aid Scheme (NSFAS) through the official website portal.

You should always take care because there are many websites that have similar names to that of NSFAS.

Again, you should know that the only official NSFAS website is www.nsfas.org.za.

You can carry out your various NSFAS activities through the official website.

For example, you can Create MyNSFAS Account through the NSFAS website.

NSFAS Social Media Contacts

In case you want to make inquiries for answers about anything NSFAS, they have made it possible through the NSFAS social media contact platforms.

NSFAS is on Twitter and Facebook.

To contact NSFAS via their social media handles, use the below links.

NSFAS Facebook: National Student Financial Aid Scheme


NSFAS Telephone Numbers Call Centers

Again, you can always contact the National Student Financial Aid Scheme through the available telephone or cell phone numbers.

You can make a call via their toll-free too phone numbers. To call NSFAS via phone, use the below numbers.

021 763 3200

08000 67327

32261 (for SMS)

NSFAS Email Address

You can also send emails to the National Student Financial Aid Scheme through the NSFAS email contact addresses. NSFAS has more than one email address and we’re providing you with the most relevant ones.

Main Email: info@nsfas.org.za

Applications: applicationreview@nsfas.org.za

Wallet: walletquery@nsfas.org.za

NSFAS Physical Address

In case you want to go in person to seek assistance from NSFAS, you can use their physical address and visit them at their office in person.

Below is the physical address of the National Student Financial Aid Scheme you can walk in for help.

2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7700

NSFAS Postal Address

Moreover, you can always post your queries or letters to NSFAS. To do that, use the postal address below.

Private Bag X1, Plumstead, 7801

You may not get your response as fast as you may want if you use the posting system to contact NSFAS.


Now that we know all the available NSFAS contact details, let’s look at some of the frequently asked questions (FAQs).

How Do I contact NSFAS?

You can contact NSFAS through the NSFAS contacts details available to the public. You can contact the National Student Financial Aid Scheme via

  • NSFAS website
  • NSFAS email Address
  • NSFAS telephone/cell phone numbers
  • NSFAS social media handles
  • NSFAs postal address.
  • NSFAS physical address

Will NSFAS Respond If I Contact Them?

Yes, NSFAS will respond to you when you contact them. However, their responses may not be as quick as you may want but they will respond to you.

That is why we recommend that you use the most effective NSFAS contact channel for your inquiries.

We do recommend that you read How Long Does NSFAS Take To Respond to know the expected period to look forward to receiving NSFAS response after you contact them.

NSFAS Is Not Responding?

There are thousands of inquiries sent to NSFAS every day. They have to make sure they attend to each query to assist every student as possibly as they can.

If your response is taking too long, be patient.

Again, you can try to use another channel for a faster response. For example, you can use the telephone if they’re not replying to you via email.

You should also get to know NSFAS Allowance Payment Dates to know when NSFAS is going to send your monthly allowances to you for this academic year.

We do hope this article was helpful?

You can ask your questions in the comment.

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Samkelo September 8, 2022 - 7:17 am


I’m a nsfas applicant , I have been struggling to access my account since it says my account is not completed but when I try to complete it, it says it is completed hence I keep going back and forth.

I would like to receive an assistance with deleting my profile on your database so that i can be able to start my nsfas application afresh asap.

From year 2020 till today i haven’t been assisted and it’s frustrating you should just tell me at once if you do not wanna fund me

Universityonlineapplication September 8, 2022 - 12:41 pm

You should see How To Delete My NSFAS Profile? for the guide to delete your MyNSFAS account

Cindy May 10, 2022 - 6:02 pm

I am a student and i have appealed my NSFAS Application and everytime i enquire about it i am asked to upload the same document over and over again (ITA34)

Universityonlineapplication May 11, 2022 - 7:27 am

This could be frustrating. We suggest you go to the nearest NSFAS office to make a personal inquiry.

Ada Stander April 4, 2022 - 9:44 am

My first year son stay in a resedence on NWU campus. If it is posible to get him private accomodation will NSFAS still pay for accomodation?

Universityonlineapplication April 4, 2022 - 11:14 am

These are the type of accommodations that NSFAS covers.

Institution owned off-campus residences
Institution owned on-campus residences
Institution leased private accommodation
Private off-campus accredited accommodation
Accredited private residences

Palesa April 1, 2022 - 11:22 am

I am a student and I have applied for nsfas for 2022 but I am struggling to get into my nsfas account to see my status

Universityonlineapplication April 1, 2022 - 8:08 pm

You should see How To Unlock MyNSFAS Account for the guide

Agian, you can read How To Log Into MyNSFAS Account if you still have your login credentials.


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