How Do I Find My SASSA R350 Reference Number? – Easy Guide

by Universityonlineapplication
how do I find my sassa r350 reference number

How do I find my SASSA R350 reference number? Do you want to find your SASSA SRD R350 reference number? Did you lose your reference number and do you want to know how to find R350 reference number?

SASSA R350 reference number helps in so many ways as a beneficiary of the Covid-19 Social Relief of Distress (SRD) R350 Grant.

Therefore, it’s very important to save your SASSA R350 grant reference number either by memorizing it or putting it down somewhere you can recollect it in time of need.

But, how about when you lose your R350 reference number? Can you retrieve it in any way, can you find it somewhere?

In this article, we’re going to show you the ways you can use to find your SASSA R350 grant reference number in case you lose it or you just want to see it.

We’ll also answer frequently asked questions about finding SASSA R350 reference number.

So, let’s get started with the topics.

How Do I Find My SASSA R350 Reference Number?

There are a number of ways you can use to get your SASSA R350 reference number.

So, let’s see each of the methods for finding your SASSA R350 grant reference number.

Find SASSA R350 Reference Number Via WhatsApp

Follow the below process to get your SASSA R350 grant reference number via WhatsApp on your cell phone.

  1. Open your WhatsApp app on your cell phone
  2. Send “SASSA” to the number 082 046 8553
  3. Reply with “Status”
  4. Type “Yes”
  5. Follow the prompt

Find SASSA SRD R350 Reference Number Via USSD

Follow the below process to check your SASSA SRD R350 reference number.

  1. Dial *120*3210# on your cell phone
  2. Follow the prompt
  3. You’ll be able to find your SRD R350 reference number and status

If the USSD does not work as there may be some technical hiccups in the system code then use this method.

  1. Dial *120*62277# on your cell phone
  2. Follow the instructions steps
  3. You will get an SMS notification showing your SRD R350 status and reference number

Find SASSA SRD R350 Reference Number By Voice Call

You can also call SASSA directly for assistance on your R350 grant reference number. For this, you’ll use the SASSA toll-free helpline which is 0800 601 011.

Follow the process.

  1. Dial 0800 601 011
  2. Select 1
  3. Follow the voice prompt
  4. You’ll get a SASSA assistant to help you with your query.

We do recommend that you read How Do I contact SASSA? for more SASSA SRD R350 Grant contact details.

How Do You Know If SASSA Has Approved You Fro R350 Grant?

When you submit your application for the Covid-19 Social Relief of Distress (SRD) R350 grant to the South African Social Security Agency (SASSA), you will have to check if your application is approved.

Knowing whether your SASSA SRD R350 grant is approved is simple. You should read How Do I Know My SASSA R350 Grant Is Approved? for the step-by-step process to know if your application for R350 grant is approved or declined.

www.srd.sassa.gov.za is the webpage of SASSA SRD R350 Grant.

We do hope this article on how do I check my SASSA R350 reference number was helpful?

You can ask your question in the comment.

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116 comments

Jenni-lee August 11, 2023 - 8:21 pm

I want my reference number
And I don’t understand I’ve been approved since last year October up till August only got one payment and it was for April i dont understand how this work and i got paid through my account

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Nkosinathi March 23, 2023 - 1:38 pm

I lost my phone number

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Nkosinathi March 23, 2023 - 1:39 pm

Yes

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Universityonlineapplication March 23, 2023 - 9:42 pm

The best way is to update your contact details with the new number you’re using.

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Michael d hay December 31, 2022 - 5:47 am

Nope whatsapp sassa is useless. And ussd nrs not working at all and email you haven’t even replied to my 1st 2nd 3rd or 6th email.

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Athenkosi November 26, 2022 - 10:08 pm

I have lost my cellphone number and i don’t have application number..i need help

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Monique abigail williams October 24, 2022 - 10:42 am

Hi i also lost my number that i registerd with but i changed my phone number but im declined still for september and cant get my money that has been there since march hw do i do now please help

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Universityonlineapplication October 30, 2022 - 12:23 pm

You can visit SASSA Office or call 0800 601 011 to make an inqury

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LJ January 10, 2023 - 10:56 pm

Hi there

I have been sending emails to Sassa throughout the year 2022 enquiring about outstanding payments for 9 months where it stated “Alternative Source of income” and no one has responded. I took the liberty of attaching my bank statement for the period where payments were withheld and the person’s manning that account do not seem to be interested in doing the job they applied for or they don’t have the knowledge required to assist and are not willing to source it. Kindly advise an alternative email address for escalation.

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Universityonlineapplication January 13, 2023 - 2:04 pm

In that case, you will have to go to the nearest SASSA Office to personally make inquiries.

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Emma Gotcolo October 4, 2022 - 10:56 pm

Can you assist me I want my reference number is

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Nkosinathi October 18, 2022 - 7:09 am

How to check my number

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Thendo October 21, 2022 - 5:00 am

Yes

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Mfundo November 2, 2022 - 7:56 pm

I don’t remember the phone number I registered with and above all I don’t know the application ID. How will I do to get it ?

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Universityonlineapplication November 4, 2022 - 12:48 am

In that case, you’ll have to update your details with a new phone number and SASSA will give ou instructions to get your application ID.

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heinric December 21, 2022 - 2:03 pm

for reference number call 0800601011 choose option 1 and then follow the voice you will be directed to operator to assist you

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Ludwe Qase January 8, 2023 - 7:00 am

So

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Mxolisi mabunda September 25, 2022 - 10:50 pm

Now I can’t check my status because they change my number illegal

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Universityonlineapplication October 3, 2022 - 7:53 am

With this, you’ll have to go to the nearest office to lodge complaint for SASSA to fix the issue from their system.

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Mxolisi September 25, 2022 - 10:48 pm

I send an email to sassa with my details because my 350 was showing approved without playdate but someone manage to change my details illegal

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Stanley Mashau November 17, 2022 - 3:39 pm

I have been trying to get my reference number.how do i get it.i tried to dial 120*3210#and that other one.bt is not working.

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Getrude palesa September 22, 2022 - 9:19 pm

Can I have my reference number..my sassa us approved but when I go to collect money there’s nothing . please help how can I get it

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Universityonlineapplication September 23, 2022 - 12:01 pm

Currently, lots of people are facing the same issue. Most people’s SASSA R350 applications are approved but they cannot collect their money when they go to the collection point.

However, SASSA says they are working to fix the issue. It could be that you’re approved but your payment is not made yet. You should also check if SASSA has sent you your payment date.

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Zama November 1, 2022 - 7:02 pm

They managed to change my phone numbers illigally now I can’t check my status and I can’t even remember my references number

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Universityonlineapplication November 4, 2022 - 12:51 am

In that case, you should go to SASSA office to make official inquiry. An assistance will help you to fix the issue.

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Phelokazi mdivasi September 22, 2022 - 5:01 pm

Reference number

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S'fiso Ntuli October 20, 2022 - 10:53 am

I lost my Sassa application Id

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Lulama lenox September 17, 2022 - 9:43 am

How can I find my refrence number

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Sphiwe September 22, 2022 - 2:38 am

How can I find my reference form number

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Dimakatso October 4, 2022 - 4:40 pm

My Son turned 18years on March this year, I tried to apply for him for Srd, it says application is already active bt he doesn’t get any money from SASSA please help

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Universityonlineapplication October 14, 2022 - 2:02 pm

Application active means SASSA has received your information but has not finished processing your application yet. SASSA has to approve your details when you apply.

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Mojabeng September 8, 2022 - 11:48 am

My recommendation application has been approved but didn’t receive any massage as to go and collect or a pay date so what must be do and the toll free number doesn’t exist

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Universityonlineapplication September 8, 2022 - 1:01 pm

That means SASSA has not paid you yet. Once SASSA processes your payment, you’ll get your payment date via SMS. Most importantly, make sure you still have the cellphone number you used to apply for the SRD.

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Thulisile Kate September 2, 2022 - 4:52 pm

My reference number

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Maureen Molamu September 6, 2022 - 11:59 am

I want my reference number

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Petrus September 12, 2022 - 9:05 pm

Hay ek soek my referens number pls

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Jodie Jade Willemse October 4, 2022 - 1:18 pm

Want my application id number forget cell number

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Bonisiwe September 15, 2022 - 10:48 am

I want my reference number

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Thulani October 16, 2022 - 7:39 pm

Am thulani Nxumalo the dates are there but no money

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Universityonlineapplication October 30, 2022 - 11:46 am

Yes, SASSA says they have approved some SRDs but are yet to pay to all clients.

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Sanelisiwe August 31, 2022 - 10:10 pm

My sassa R350 is approved from April but there’s no payment dates , why

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Janine September 12, 2022 - 7:09 am

My references number

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Ntsebenzo September 12, 2022 - 4:40 pm

Hi, My July date is still pending and there is No August date at all but there is now September which is also pending. How do I clarify this issue. I have also tried getting my form reference number on both USSD numbers but it says I have entered an invalid USSD number on several tries. Please assist as I’m at a roadblock now.

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Universityonlineapplication September 12, 2022 - 9:24 pm

Firstly, pending dates simply means SASSA has not processed your R350 payment yet.

Secondly, the USSD Code for retrieving reference number is what SASSA says they still use despite many attempts and complaints that they do not work. So, lets hope they fix the issue.

Lastly, you can also try to go to the nearest branch to speak to an assitance to help you with it if possible.

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Rehana August 24, 2022 - 5:14 pm

I want my reference number

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LEHLOHONOLO MACDONALD MOFOKENG August 31, 2022 - 7:28 pm

I want my references number

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Magdaline August 20, 2022 - 5:49 pm

How to check SRD reference number

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Mmapula August 23, 2022 - 8:05 am

Why my sassa grand of 350 depending

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Universityonlineapplication August 23, 2022 - 7:37 pm

According to SASSA, they are still processing lots of pending SRD applications. They have not yet given any specific reasons to individual applicants. Let’s keep hoping they do approve and pay you.

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cornelia September 2, 2022 - 9:33 am

if i try using *120*62277# it says invalid selection.. Sassa services is not helpfull at all.

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Mandla August 20, 2022 - 1:33 am

How do i get my file number for SRD R350

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Shae July 27, 2022 - 1:43 am

How can I uncancel my sassa R350 I made a mistake and cancelled it can u please help me uncancel it because for all 7 months it’s showing me cancelled what can I do guys please help me

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Universityonlineapplication July 27, 2022 - 10:45 am

You will have to reinstate your SRD R350 grant. You should see How Do I Reinstate My Canceled SRD R350 Grant Application? for the complete guide.

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kabelo July 19, 2022 - 12:11 pm

the website doesn’t show if i want to check my status why?

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Universityonlineapplication July 19, 2022 - 12:48 pm

on the sassa.gov.za website, scroll down to “Application status” and click on the yellow bar that reads “click here to check online”

Then provide the details required “ID Number and Cell Phone Number” and click submit.

Will will the section right below the Asylum Seekers and Special Permit Holders.

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Faraah July 19, 2022 - 3:10 pm

Hi, my application was approved and I got dates also but I never received any SMS from sassa to say it was approved. How do I collect my money for the pass 4 months

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Universityonlineapplication July 19, 2022 - 5:07 pm

According to SASSA, they have realized the complaint of unpaid approved SRD grant and say they are processing all pending payments and will finish in July and pay them. We should, therefore, have hope and wait for them to pay as they’ve said.

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Xoliswa Witbooi July 26, 2022 - 8:10 am

I am approved person with pay dates 24 June and 20 April 2022 and I went to ShopRite several times no money there. What can I do now. My ID no is 92051…31082

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Universityonlineapplication July 26, 2022 - 9:12 am

According to SASSA, there are lots of SRD R350 grants that are not paid yet. However, they assure that all pending payments will be processed in July.

Tanya July 16, 2022 - 8:35 pm

Hi how do I get a references number for my sassa to follow up on my payment date as I have no Idea what is going on I have been approved but no date yet it’s like they want us to die of starvation I’m trying my best with my kids to keep them going but it’s not easy as ppl also don’t want to give you food anymore please help me.

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Universityonlineapplication July 17, 2022 - 10:23 am

Yes, many people have been approved but with no application date yet. According to SASSA, they’re still processing all pending payments and will finish in July.

So, let’s wait for them to pay as they’ve said.

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Aubakwe July 29, 2022 - 11:35 am

How do I find my reference number it’s been 7months now only approved but no payment dates

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Universityonlineapplication July 29, 2022 - 12:04 pm

Yes, SASSA says they’re still processing pending payments. Again, SASSA recommends that you submit your banking details for verification in order to make your R350 payment faster.

You should see How To Submit Banking Details To SASSA for the guide.

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Senzekile July 13, 2022 - 8:33 am

Good morning. My srd for June has been approved for about 3-4weeks or so but still no payment date. When I try to get help from the sassa chatbot on WhatsApp it tells me I must submit my reference number..

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Universityonlineapplication July 13, 2022 - 9:47 am

The current issue is that lots of srd grants are approved but with no payment date yet. SASSA says they’re still processing all pending payments and will finish in July.

So, if you can’t find your reference number from the methods shown in this article, it could be a system issue from the srd system.
Nonetheless, let’s hope they do pay in July as they’ve promised.

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Galaletsang Lentswe July 11, 2022 - 8:16 pm

I forgot my reference number

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Nazley July 24, 2022 - 10:12 pm

Hi I forgot my reference no to change my contact details it says failed

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Nelisiwe Dlamini September 16, 2022 - 10:10 pm

Hi ,i also have problems I updated my bank account details but still Sassa they is no payment since I was approved from April to july

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Universityonlineapplication September 19, 2022 - 3:57 pm

SASSA has to process and verify your bank account details, then approve it before they can make payment through your bank account.

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Nathan Wilkinson July 2, 2022 - 3:08 am

I forget my reference number

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Melline July 8, 2022 - 9:27 am

I forgot

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Nontobeko Shezi June 28, 2022 - 4:39 pm

I can’t check my status
I need to change the number so please help me i need reference number

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Zuko July 1, 2022 - 10:00 pm

I want to change my phone please can you assist me with

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Universityonlineapplication July 2, 2022 - 7:42 am

You should read How To Change R350 Cell Phone Number for the guide.

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Ashbrodene August 3, 2022 - 1:07 pm

Hlo my name is Ashbrodene I got my payment for May but did not receive Marth, April and June so I just wanted to now what is the problem for that or what is causing that .

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Universityonlineapplication August 3, 2022 - 3:29 pm

If your grants statuses show approval, then there’s nothing to worry about. SASSA says they’re still processing SRD R350 pending applications and payments

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Sibusiso Nompumza August 19, 2022 - 8:45 pm

I want to change my phone number. I’ve send the email already but no replay ,I also called but doesn’t go through plz help

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Universityonlineapplication August 20, 2022 - 10:28 am

Use this guide if you want to change your cell phone number for your SRD R350. How To Change R350 Cell Phone Number

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Suzan June 25, 2022 - 1:54 pm

I lost my reference number

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Priyanka June 22, 2022 - 11:20 am

Hi I tried all the options to get my reference number , it refuses to work . Please help

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Universityonlineapplication June 22, 2022 - 2:33 pm

In that case, the issue may be caused by the SASSA system or on the website. We suggest that you contact SASSA directly for assistance. Use these SASSA Contact Details

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Georgina August 7, 2022 - 4:41 am

Reference number please help me

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Amanda June 20, 2022 - 11:05 am

Why is the sassa connection isn’t working?

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Universityonlineapplication June 20, 2022 - 7:19 pm

It could be an overload on the website as many people are trying to access it. You can also try with another browser to see if it will work.

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Zandile June 10, 2022 - 8:50 am

I lost my reference number what must I do to get it

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Universityonlineapplication June 13, 2022 - 8:54 am

Just use any of the methods explained in this article. If you’re still not able to get your SASSA reference number, then you will have to call SASSA on 0800 601 011

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Ngesisa June 17, 2022 - 6:49 pm

I lost my reference number for R350 srd grant

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Universityonlineapplication June 17, 2022 - 9:30 pm

If the code is not working, you can only call SASSA for assistance.

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Sinovuyo May 27, 2022 - 7:45 am

Hi guys,is there anyone who can be able to assist me,i lost the number that i have used to apply for srd so what can i do then to collect my grant.

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Universityonlineapplication May 27, 2022 - 12:43 pm

To change your cell phone number for R350 grant, you’ll have to call SASSA so that they do it in their database or read How To Change R350 Cell Phone Number for the guide.

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Fiona Wessels May 19, 2022 - 10:23 am

Hi, how long will it take for my 350 grant to be approved pls? I did re-apply.

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Universityonlineapplication May 19, 2022 - 8:53 pm

SASSA has assured that all pending applications will be processed before the end of June. So, your application will be worked on from today before June ends.

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Philangenkosi Derick May 11, 2022 - 9:14 pm

How can I get my sassa reference number

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Reitumetse April 26, 2022 - 9:51 am

I need to be given my Sadda srd reference number

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Charity May 25, 2022 - 8:47 am

I will love to ask this I went to my WhatsApp I write status than they need my file reference how can I get it please

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Universityonlineapplication May 25, 2022 - 10:25 am

If the whatsapp application is not going through, we suggest you do it online instead. You should read this SASSA SRD R350 WhatsApp Application to follow the correct application guide.

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Tasnima Woodman June 26, 2022 - 1:12 am

My reference number is lost

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Hendriena Johanna Coetzee April 26, 2022 - 8:35 am

How do I get my firm reference number

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Jacobus Johannes maritz slabbert April 25, 2022 - 4:55 pm

I forgot my reference no

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Amandla Dlomo August 23, 2022 - 4:03 pm

I have forgotten my references number which I have used to apply sassa relief grant

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Kgoedi Tshabadietla Ikgopoleng April 24, 2022 - 9:18 pm

I want to know my sassa SRD reference number

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Bianca April 29, 2022 - 7:53 am

Hi did you manage to find your reference number…

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Hendriena Johanna Coetzee April 29, 2022 - 11:01 am

The one I had is UEYLPI but system says it doesn’t correspond with my cell 0787836055

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Universityonlineapplication April 29, 2022 - 11:42 am

Your reference number will not work if you have not reapplied as SASSA has asked all R350 beneficiaries to reapply.

Also, make sure that you’re using the cell phone number you used to apply for the R350 grant because that is the only number you’ll get your reference number on.

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Noluvo May 17, 2022 - 8:23 pm

I forgot my reference number pls help

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Universityonlineapplication May 18, 2022 - 8:25 pm

You should use any of the methods provided in the article. If SASSA does not respond, then there could be a situation in their system.

Again, you can also call SASSA on the toll-free number 0800 601 011 for direct assistance from SASSA.

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Candice June 28, 2022 - 8:16 pm

I need my reference number appld as I don’t have my number that I registered with anymore so I need to change it to this one but need my application id in order to do please I need my outstanding payments desperstely

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Universityonlineapplication June 28, 2022 - 10:11 pm

We suggest that you first update your cell phone number with the new one you’re using so that SASSA will send your reference number to you.

You can also call SASSA’s toll-free number 0800 601 011 for direct assistance from SASSA.

Bianca Abegail Meyer August 15, 2022 - 2:26 pm

No I did not

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Mmathebe beauty Ledwaba May 18, 2022 - 8:47 am

How do I retrieve my reference number

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Universityonlineapplication May 18, 2022 - 8:16 pm

It should be helpful if you try the guidelines we’ve given in this article.

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Christinah June 4, 2022 - 8:15 pm

I want to change my application cell phone number and I don’t know my references number

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Bafana gift Mabena July 6, 2022 - 8:49 am

Hi i lost my reference number snd trying to change my numbers plz help

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Universityonlineapplication July 6, 2022 - 9:03 am

The methods given in this article should help you to find your reference number. In case you’re facing difficulty in any of it, then its’ probably an error in SASSA’s system.

If so, we suggest you call SASSA directly for them to retrieve your number from their database for you. Use the toll-free line 0800 601 011.

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Vuyo October 14, 2022 - 1:59 pm

I lost my number for my last year application and I don’t get my money

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Universityonlineapplication October 17, 2022 - 2:27 pm

You should update your cellphone number.

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