How To Change R350 Cell Phone Number

by Universityonlineapplication
how to change r350 cell phone number

Do you want to change your phone number in R350 grant account but don’t know how to change R350 cell phone number?

Have you switched your SIM and want to update your cell phone number for SASSA R350 but ask how do I update my details in SRD?

Well, changing R350 cell phone number is not difficult and in this article, we’re going to walk you through the step-by-step guide to changing the cell phone number of your R350 grant.

So, let’s get started with the topic.

How To Change R350 Cell Phone Number

Follow the following guide to change your cell phone number for R350 grant.

  1. Go to https://srd.sassa.gov.za/
  2. Scroll down to “How do I change my contact details”
  3. Click on the Yellow Bar that reads “Click here to change your cellphone number and/or email address”
  4. Enter your 13-digit South African ID number
  5. Enter the 6-digit Application ID (AppID) that SASSA gave you on application or reapplication.
  6. Click Submit
  7. Select the reason for changing your cellphone number
  8. Enter the OTP you received via SMS on your phone
  9. Click the “Submit” button
  10. Your contact details will be updated.
how do I change sassa srd r350 grant cellphone number
how do I change sassa srd r350 grant cellphone number

What reasons Can You Change SASSA SRD R350 Grant Cellphone Number?

When changing your cellphone number on your SASSA SRD R350 Grant account, you’ll need to select the reason for updating your contact details.

The South African Social Security Agency (SASSA) portal will show you a list of reasons of which you can choose from.

Here are the reasons you can change your cell phone number in srd r350 grant.

1. When your phone is stolen: SASSA R350 applicants can change their cell phone numbers if their phones are stolen and hence, lose their cellphone number.

According to SASSA, you can change or update your phone number connected to your srd application if your phone is stolen and lost your number.

With this, you will choose the option that indicates that your phone is stolen and so, you do not have access to the cellphone number you used to register for R350 Grant.

2. When you used another’s phone number to apply and want to change to your own: Applicants can also change their cellphone numbers in sassa r350 grant if they want to use their own number after registering for the grant with another person’s phone number.

Some applicants may use other people’s numbers to register for the grant before they get their own mobile numbers. SASSA allows them to change and use their own numbers that are registered in their names.

How Often Can You Change SASSA SRD R350 Grant Cell Phone Number?

You can only submit one request to update your contact details in a 24-hour period.

Again, SASSA SRD R350 grant applicants and or beneficiaries who want to change R350 cell phone number can call SASSA directly on 0800 60 10 11. This SASSA number is a toll-free number and you’ll not be charged for the call.

The South African Social Security Agency (SASSA) has provided an option on the srd website for applicants or beneficiaries of the Social Relief of Distress (SRD) R350 grants to be able to update their cell phone numbers on the website.

So, the only means to change SRD R350 phone number is you can do it on the SRD website or call SASSA so that they can assist to update your R350 cell phone number when you need to.

You’ll have to call SASSA to help you to change your cell phone number for R350 grant if you cannot update your contact details on the srd website by yourself.

Why Should I Change My Cell Phone Number For R350?

You don’t have to change your phone number to R350 if you don’t need to.

You should only change or update your R350 cell phone number if you have lost the current number for your R350 grant or you have done a SIM swap.

If you do not make the necessary update, all SASSA communications will be sent to your old cell phone number.

That means you’ll not receive any messages from SASSA concerning your R350 grant.

Also, you’ll not be able to get your R350 payment date notification.

We do recommend that you read How Do I Receive Notification Of Payment From SASSA? for further explanation.

Again, you’ll not be able to check your R350 status without your cell phone number.

In all, the only way SASSA can communicate with you about your R350 grant is through your cell phone number.

It is, therefore, very important to change your SASSA R350 phone number as soon as the need be.

What Number Can You Call SASSA To Change Your SRD R350 Phone Number?

SASSA’s phone number for general inquiries is 0800 60 10 11 which is a toll-free number.

You will have to call the number when you want to make an inquiry or seek assistance directly from SASSA.

Again, SASSA may not be able to respond to your call as expected. Nonetheless, there are other contact channels you can use to reach out to SASSA.

You should see SASSA Contact Details for more contact numbers through which you can contact SASSA through.

www.srd.sassa.gov.za is the webpage for the South African Social Security Agency (SASSA) Social Relief of Distress (SRD) R350 grant.

How Many Times Can You Change SASSA SRD R350 Grant Cell Phone Number?

You can change your sassa srd r350 cell phone number as many times as you need as long as there is the need to.

However, it is advisable for applicants to use a mobile phone number registered in their name for their sassa r350 grant.

Again, the South African Social Security Agency (SASSA) allows applicants of the Social Relief of Distress (SRD) to update or change their mobile cell phone numbers once every 24 hours.

Therefore, applicants can only change their phones a day after their previous phone number update.

HOW DO I CHANGE MY SRD NUMBER ONLINE?

To change your SASSA contact number for various grants, including SRD R350, Disability, Old Age, Care Dependency, Child Grants, and more, follow these steps:

  1. Visit the SASSA services portal to access your SASSA account.
  2. Enter your 13-digit South African Identity Number in the “ID Number” box.
  3. Input your 6-digit Application ID (App ID) provided by SASSA for grant approval.
  4. Click “Submit” to verify your identity as the original applicant.
  5. Select “Change Phone Number.”
  6. Provide your new cell phone number to update your SASSA application contact details.
  7. You’ll receive an SMS containing an OTP on the provided cell phone number for verification.
  8. Enter the SASSA OTP code and click “Verify Pin.”
  9. You’ll receive another message to confirm your request to change your cell phone number.
  10. Click “Submit” to approve the number change.
  11. Wait for 14 days (two weeks) for SASSA to verify your new contact details and process payments accordingly.

Following these steps will help you update your contact information with SASSA for various grant applications, ensuring you receive important notifications and payments at the correct number.

HOW DO I CHANGE MY LOST SRD PHONE NUMBER?

See the website of the SASSA: Visit the official SASSA website at https://srd.sassa.gov.za/ to start the process.

Updated Access Contact Information: On the website homepage, look for and click the “Update Your Contact Details” link.

HOW DO I CHANGE MY CELLPHONE NUMBER ON MY SRD 350 GRANT?

  1. Go to the https://srd.sassa.gov.za/sc19/contact
  2. Put your ID number here.
  3. Your request ID is to be entered in the next field.
  4. Select “Submit.”
  5. Check your information.
  6. Enter the rationale for the phone number change in the ensuing dialog.
  7. Enter your new phone number after that.
  8. Select “Get OTP.”
  9. The OTP code will be sent to your new phone number.

WHAT IF I LOST MY NUMBER FOR SASSA R350?

The SASSA officials advise reporting this incident to SASSA right away if you have misplaced your cell phone number.

Put your ID number here. You certify that the cell phone number you provided on the SASSA SRD R350 grant application was changed without your consent by providing your ID number.

Choose Yes or No to indicate your decision.

WHAT IF I LOST MY SIM CARD FOR SRD?

What occurs if you misplace the SIM card you used to register or need to update your incorrect phone number in the system? Go to the SRD portal here or the Sassa website here.

Candidates can reach the free call center of Sassa at 0800 60 10 11.

HOW DO I CHANGE MY R350 GRANT PHONE NUMBER ON WHATSAPP?

  • Add the SASSA SRD WhatsApp Number 0820468553
  • Open WhatsApp Chat
  • Send “Update Contact Details” to the number
  • Follow the next instructions to complete your sassa r350 cell phone number

HOW DO I CHANGE MY R350 GRANT CELL PHONE NUMBER ON WWW.SRD.SASSA.GOV.ZA

We must first confirm that you are the original applicant before allowing you to update your email address or cellphone number that is used for correspondence and online application management related to your COVID-19 SRD R350 grant.

Please enter the six-digit Application ID and your 13-digit South African identity number.

HOW TO CHANGE SRD PHONE NUMBER WITHOUT APPLICATION ID?

Follow this guide to change your sassa r350 cell phone number without application ID.

Step 1: Visit the sassa srd r350 grant website

Step 2: Click on “Update Your Contact Details”

Step 3: Click on the “Submit” button

Step 4: You will be asked the reason for changing your phone number

Step 5: Enter your new cell phone number and click “Submit” to finalize the update

HOW TO CHANGE YOUR SASSA SRD APPLICATION PHONE NUMBER

SASSA Change Phone Number is an easy process that takes about one minute to complete.

To change your number, ensure that you have the Identity card number you used when you applied for the SASSA SRD grant.

To change your phone number associated with your SASSA R350 grant on WhatsApp, you would need to update your contact information with SASSA through their official channels.

Once SASSA has updated your contact information, your new phone number should automatically be reflected in your WhatsApp account.

WHAT IF SOMEONE CHANGE YOUR SRD NUMBER?

If you suspect that someone has changed your SASSA SRD R350 Grant contact number without your authorization, it’s essential to take immediate action to resolve the issue and ensure you continue to receive the grant. Here are the steps to follow:

Call SASSA on their toll-free number, 0800 60 10 11, or visit their website to report the issue.

If you suspect fraudulent activity, report the incident as fraud to the South African Police Service (SAPS). Provide them with all relevant information and details.

When you contact SASSA, be prepared to provide supporting documents that can prove your identity and the correct phone number. This may include your ID, proof of residence, and other relevant documents.

Stay in touch with SASSA to check on the progress of your case. You can do this by calling their toll-free number or visiting their website.

 In the future, be cautious about sharing your personal information, especially your ID and cellphone numbers. Only share such information with trusted parties or organizations.

HOW CAN YOU CANCEL YOUR SRD APPLICATION WITHOUT A PHONE NUMBER?

Choose “Cancel My Application” from the menu that appears after you have chosen your options.

As asked, enter your mobile phone number and ID number.

HOW DO I CHANGE SASSA R350 PHONE NUMBER USING APPLICATION ID

To update your cellphone number and/or email address for communication and web application access related to your COVID-19 SRD R350 grant, the process typically involves verifying your identity as the original applicant. Here are the steps to follow:

1. Provide your 13-digit South African identity number.

2. Submit your 6-digit Application ID, which is provided by the authorities during the grant approval process.

GET SASSA R350 OTP USING WHATSAPP

To contact SASSA via WhatsApp, you can follow these steps:

Step One:

– Save the following number on your mobile phone: (+27) 082 046 8553. You can save it directly like this: +270820468553.

Step Two:

– Open WhatsApp on your mobile phone.

– Send a message with the word “Sassa” to the number you saved (+270820468553) via WhatsApp.

This will initiate contact with SASSA through WhatsApp, allowing you to inquire about your grant or get assistance with relevant matters.

FIX RECEIVING OF SASSA OTP PIN/CODE

SASSA’s use of OTP (One-Time Password) codes via mobile phone numbers or email addresses serves to verify the ownership of SASSA accounts.

This added security measure helps ensure that the account is being accessed by the rightful owner and provides an extra layer of protection for sensitive account information.

HOW DO I CHECK MY SASSA NUMBER IF I FORGOT IT?

Kindly comply with these instructions to use your mobile device to recover your lost SASSA Reference Number.

On your phone, dial the USSD code *120*3210#.

You’ll see an alert on your phone’s screen.

Put in the number on your South African ID.

Give the cell phone number that you used to fill out the online SASSA application.

I hope this article on how to change sassa r350 cell phone number online was helpful.

You can ask your question in the comment.

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161 comments

Zandile August 3, 2023 - 5:41 pm

I want to change my nomber I lost my phone

Reply
Karen March 8, 2023 - 5:58 pm

If you register more then 3 people on your phone number how can you remove them.And also who do I check how many people are registered on my phone number?

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Universityonlineapplication March 8, 2023 - 9:49 pm

Just change the phone number of those who you want to remove from using your number.

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Zoliswa March 10, 2023 - 6:27 pm

So how how long does it take to get 350 after changing numbers

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Universityonlineapplication March 10, 2023 - 10:17 pm

SASSA will verify your number and process the payment. There’s no given time but at least it can take 30 days.

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Pheello October 18, 2022 - 2:05 pm

I lost my phone so i to change my cellphone number

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Nobuhle October 17, 2022 - 8:06 pm

I lost my phone number

Reply
Mzwandile Derick Radebe October 13, 2022 - 2:06 pm

I lost my phone now i want to change my number please

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Nkosingiphile October 20, 2022 - 10:15 am

I lost my phone now I want to change my number pls

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Chanelle October 13, 2022 - 11:55 am

Once I change my phone number how long does it take to be active for me to collect my money coz the number I applied with I lost the phone

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Universityonlineapplication October 17, 2022 - 2:44 pm

SASSA will have to verify your new cellphone number before they can send your SASSA information through it. Unfortunately, there’s no specific period defined by SASSA for cellphone number verification as to how long the process takes.

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Simphiwe October 8, 2022 - 7:09 am

I lost my phone and my number still working PLC help me I want to change my numbers

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Donald October 6, 2022 - 11:49 pm

I lost my phone I want to change number

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Tokollo Mothupi October 14, 2022 - 5:47 pm

I need to change my number

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Thubelihle September 24, 2022 - 9:59 pm

I lost my phone I want to change my number

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Purity Engel October 4, 2022 - 10:23 am

I wanna change my number

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Olifile Senokwane October 7, 2022 - 6:44 am

I lost phone my phone i want to change my number

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thandiwe hlela October 7, 2022 - 8:59 am

l lost my phone l want to change my number

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Iviwe Fucuza October 13, 2022 - 5:21 pm

want to change my number

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Levy khensani Baloyi September 19, 2022 - 12:05 pm

My number changed don’t know how I want my number back

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Manqoba September 20, 2022 - 10:46 pm

Someone know My ID and is now taking My R350

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Universityonlineapplication September 21, 2022 - 3:27 pm

You should go to the SASSA office as soon as possible to lodge the complain so that they fix it for you.

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Condry October 8, 2022 - 2:51 pm

My r350 is not pay me she tell me you r350 she cancel

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Nombuzo October 8, 2022 - 7:47 pm

Change the number

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Musa xaba September 27, 2022 - 8:37 am

Hello. I’ve promblem

When I check my R350 cell number sad
Invalid for this party .

So what must I do

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Universityonlineapplication October 3, 2022 - 8:06 am

You should change your number then.

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Tebogo molelekeng October 6, 2022 - 9:22 pm

I want to change the number

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Freda Banda October 14, 2022 - 6:48 am

Someone change my number I can’t check my srd 350 grant

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Universityonlineapplication October 17, 2022 - 2:37 pm

Your new number must be approved by SASSA.

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Londeka September 12, 2022 - 11:55 pm

I think there is someone who is getting my 350

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Universityonlineapplication September 13, 2022 - 8:58 pm

You should do a follow-up at your nearest SASSA office branch.

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Sanele September 17, 2022 - 10:59 am

After changing my contact number, how long I must wait .so I can be able to withdraw the money

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Universityonlineapplication September 19, 2022 - 4:00 pm

There’s no time frame given. You’ll receive an SMS from SASSA containing your payment date or that your new cell phone number is identified. Then you can go to collect your R350.

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Namhla Mazule September 19, 2022 - 8:50 pm

I want to change my number because I lost my phone

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Masabata October 7, 2022 - 8:36 am

Someone use my number I want change my number

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Nosipho ngubane September 21, 2022 - 10:54 pm

I think someone who get my 350

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Sbongile September 12, 2022 - 9:56 am

I lost my phone that’s why I want to change

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Mmamoloko Patience September 20, 2022 - 10:03 am

Hi I lost my phone

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Universityonlineapplication September 20, 2022 - 7:58 pm

You should update your cellphone number to the current one you’re using.

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Elizabeth mammie Thomas October 14, 2022 - 8:25 pm

I was mugged a phone for about a year now and now when I check my srd status says I have money that was never collected till now and due to my lost phone numbers i can’t collect my money please assist me please

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Universityonlineapplication October 17, 2022 - 2:17 pm

Update your cell phone number and go to SASSA office to lodge a complaint about your unpaid grants.

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Malebo Mampuru September 8, 2022 - 6:40 am

I lost my number

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Wandile Ndawo September 5, 2022 - 9:00 am

Lost my phone plz help me

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Wandile Ndawo September 5, 2022 - 9:04 am

Hlw plz help me I lost my phone I want change number I don’t get August and September plz help me I have new number

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Kgantsho Sekwati September 4, 2022 - 9:18 am

I want to change my number I lost my sim card

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William September 12, 2022 - 10:00 am

I want to change my number please I lost my phone

Reply
Fatiema September 18, 2022 - 11:37 am

Lost my sim card

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Karabo ofentse September 22, 2022 - 12:07 pm

I lost sim card

Reply
Nosipho ngubane September 21, 2022 - 10:55 pm

I want to change my number

Reply
Philisiwe September 3, 2022 - 1:30 pm

I lost my cellphone number the one that are used for my application now i want to change my cellphone number

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Universityonlineapplication September 4, 2022 - 6:11 am

Use the process shown in the article to change your sassa r350 grant cellphone number.

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Soney September 21, 2022 - 6:09 am

I changed my number 2 weeks ago but still cant with draw what can i do?

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Universityonlineapplication September 21, 2022 - 3:28 pm

You should make sure your new number is verified and you have received your payment date.

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Avery kurch filander September 23, 2022 - 4:40 pm

Hi please can u help been approved for months now and still no paydate. And 2day I’ve updated. My application the months is for April May June July please please help

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Shiree September 5, 2022 - 2:48 pm

I’ve lost my sim card that’s why I want to chance my cell number

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Neo September 8, 2022 - 3:18 pm

Iv lost my sim card that’s why i want tò chance my cell number

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Philisiwe September 3, 2022 - 1:25 pm

I lost my cell phone what should I do

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Universityonlineapplication September 4, 2022 - 6:10 am

You should change your sassa srd r350 account number with the new one that you’re using. Follow the guide in the article.

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Zukiswa September 7, 2022 - 3:54 am

I want to change my number

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Noxolo August 30, 2022 - 7:07 pm

I have changed my number but when I go to the shop to collect the money i can’t receive the message f

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Universityonlineapplication August 31, 2022 - 9:47 pm

Before you can collect your SRD R350 grant, make sure you have received your payment date on your cell phone number.

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Doreen September 1, 2022 - 1:27 pm

I have changed the number I applied with but still they ask for the old number inorder to proccess my money please help what to do

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Universityonlineapplication September 1, 2022 - 8:12 pm

It could be a glitch in the srd website. Once you request for new cell phone number change, SASSA has to process your information through the new number.

However, if the new number is not approved, then you should consider contacting SASSA for technical assistance. They will be able to fix the issue in their system.

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Sihle September 7, 2022 - 7:18 pm

Did you manage to change your cellphone number because I want to change my number

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Shafiek September 19, 2022 - 9:47 pm

I need u guys to activate my number that I changed to pleace when I get to the shop I cont receive my morney I must contact sassa to activate my new number that I changed to

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Tshegofatso mboki August 30, 2022 - 1:07 pm

I lost my phone please help me to change the number

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Makabongwe August 18, 2022 - 7:18 am

Hi, I lost the phone I was using while applying then I nanaged to change the number , how can I collect the previous approved that I didn’t collect bh ghe time mh phone was lost

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Universityonlineapplication August 18, 2022 - 9:03 pm

Once your new cell phone number is approved, all communication will go through it. You will receive your payment date and you can go and collect your R350.

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Tlotliso monyane August 10, 2022 - 4:08 pm

Hi I’m unable to check my Sassa status. When I put in my phone number and ID no it says invalid phone number… what might be the pronlem

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Universityonlineapplication August 10, 2022 - 8:56 pm

If you are using the actual number you used for the application, then it could be a glitch in the srd website. However, if you want to do something urgently in your account, you can follow the guide to update your cell phone number.

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Universityonlineapplication August 10, 2022 - 9:03 pm

You can only use the number you used to apply for the SRD grant to check your status. If you’re using the actual number that you used to apply for the R350 grant, then this situation could be a glitch in the srd website.

Also, you can update your cell phone number.

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Stephen mbokazi September 20, 2022 - 11:24 am

Someone changed my cellphone number

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Universityonlineapplication September 20, 2022 - 8:00 pm

This could only happen if the person knows your SASSA account details. You should change it to yours then.

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Mathapelo Grace Jobo August 17, 2022 - 3:07 pm

I need to change my number

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Mushfiq August 25, 2022 - 11:00 am

How do I change my phone number coz I don’t know the I’d application the 6digits how do I do now

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Universityonlineapplication August 25, 2022 - 11:17 am

You should see How Do I Find My SASSA R350 Reference Number? for the guide

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Thando September 8, 2022 - 8:42 am

Hy we have same problem I think someone is receiving our money so we should change cell phone number that we used to apply.bt my problem is when I’m changing it .it wants ID and applicant id that i don’t know

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Universityonlineapplication September 8, 2022 - 12:57 pm

Your ID is your 13-digit South African ID number, and your application ID is the one given to you by SASSA when you applied for the R350 grant.

In case you lost it, you’ll have to contact SASSA via 080060 10 11

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Itumeleng August 4, 2022 - 1:36 am

I lost my cell phone so i want to change the number

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Nobuhle Virginia Mthiyane August 3, 2022 - 3:04 pm

I want to put my new number I lost the other one

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Kholofelo July 31, 2022 - 9:35 am

I lost my phone i want to change my number

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Sekedi July 27, 2022 - 4:01 am

I lost my phone

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Universityonlineapplication July 27, 2022 - 10:51 am

Then you will need to change your SASSA R350 number to the current number you’re using.

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Nokwanda Gcuma July 28, 2022 - 10:26 am

I have lost my phone number how to change to my current one

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Universityonlineapplication July 28, 2022 - 11:15 am

Just follow the steps in the post to successfully change your SRD R350 grant cellphone number

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Andries August 12, 2022 - 1:50 pm

I forgot my sassa phone number and I want to change it

Reply
Londiwe July 31, 2022 - 1:39 pm

Decline

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Thami July 26, 2022 - 1:43 pm

I changed my phone number but I can’t receive my previous R350 because it entered on my old number which i lost so how do i transfer the previous money to new account

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Universityonlineapplication July 26, 2022 - 9:45 pm

SASSA will have to verify and approve your new cell phone number. Once they do, they will send all payment date on your new phone number and you can collect your R350 grants.

Reply
Thando September 8, 2022 - 8:43 am

Where did you get your applicant id

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Balungile faku July 21, 2022 - 8:23 am

I lost my phone I want to change my number

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Thekiso Abram July 27, 2022 - 2:12 pm

I lost my phone number I want to change my number

Reply
Themba September 15, 2022 - 5:22 am

Cellphone

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Amanda July 18, 2022 - 1:02 pm

I lost my phone I want to change number

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Refilwe August 2, 2022 - 11:00 pm

I chenge my number i loss phone

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Anthino August 3, 2022 - 7:01 am

Got robbed lost everything and don’t have my 6 digit application id

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Universityonlineapplication August 3, 2022 - 7:55 am

In that case, we suggest that you call SASSA via 0800 601 011 or any of these SASSA Contact Details for assistance.

Again, you can walk in to the nearest SASSA branch to lodge a complaint for them to help you.

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Thando September 8, 2022 - 8:44 am

Same problem please let me know how you get it

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Tshegofatso August 30, 2022 - 1:03 pm

Me to I lost my phone I need to change the please help me

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Universityonlineapplication August 30, 2022 - 7:55 pm

Just follow the guide in the article to change your sassa r350 cell phone on the srd website.

Reply
Valencia August 31, 2022 - 2:16 pm

I want to change my call phone number

Reply
Universityonlineapplication August 31, 2022 - 9:48 pm

Just follow the guide in the article to change your SRD R350 grant cell phone number.

Reply
Mathapelo Grace Jobo July 7, 2022 - 6:03 pm

I lost my number

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Thato Mbuselo Moletsane July 7, 2022 - 8:44 pm

L Los my phone so that I want to change my number phone please

Reply
Lonwabo July 4, 2022 - 5:33 pm

I lost my phone I need to change the number

Reply
James Maja July 6, 2022 - 3:32 pm

I lose my phone was stolen

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Mathapelo Grace Jobo July 7, 2022 - 5:59 pm

My fone was stolen I need to change number

Reply
Thabang Micheal July 8, 2022 - 4:42 am

I need to change my number

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Ntombi August 9, 2022 - 9:12 pm

I lost my phone and i dont have the application id to change my numbet

Universityonlineapplication August 9, 2022 - 10:08 pm

First, you will need to update your phone number. Then use your ID number and your new cell phone number to log into your account. You will then be able to get your SASSA appID.

Yonela mothibe August 24, 2022 - 5:05 pm

Hii ,, I lost my phone with the simcard I applied for ,, for the past three months for April May June,, and I changed the numbers last week,,but when I go to the stores to collect the money it says the number is not registered

Reply
Universityonlineapplication August 25, 2022 - 10:58 am

When you update your cell phone number, SASSA has to approve it and send your SRD R350 payment date through it before you can use it to collect your grant money.

If your grant was approved on the lost number before updating it, we suggest you try to contact SASSA for the technical assistance.

Thabang Michael July 8, 2022 - 4:38 am

I lost my phone number how can I change my number

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SS NTULI July 29, 2022 - 11:18 am

I need to change number

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lucky June 27, 2022 - 3:00 pm

Thank you for the help. but it really is not helpful. when you lost your phone.
I have been calling SASSA for two weeks every day, every hour . and cant gets through.
The website wants the six-digit number they sent on the lost phone.
email give me the same info as you,
good luck guys

Reply
Universityonlineapplication June 28, 2022 - 7:57 am

Then it issue is with the SASSA assistance and not the information. You should keep trying to call and hopefully, one person may attend to your call.

Reply
Busi June 29, 2022 - 4:18 am

I am trying to change a cellphone number for a person on-line and it requires a pin of 6 digits/characters. What is this pin?

Reply
Universityonlineapplication June 29, 2022 - 9:02 am

When changing your cellphone number, you’ll need your 13-digit South African ID number and the 16-digit SASSA application ID (AppID).

All SASSA applicants are given SASSA Application ID (AppID), so you should ask the person for it.

Reply
Palesa June 30, 2022 - 12:44 pm

I’m busy changing my phone they said 6 digit I put they don’t i to work

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Universityonlineapplication June 30, 2022 - 5:34 pm

Yes, lots of people are complaining about it. It is probably a technical issue on the SASSA website. We encourage you to keep trying.

Koketso July 4, 2022 - 3:52 pm

You got a help

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Tiffany July 26, 2022 - 9:50 am

I went to pick n pay to draw my SASSA grant. I put in my ID number and then my cell phone number that I used to regerstrid for sassa.Then it says decline…

Why does it say decline?
How can I fix it to go draw my SASSA grant?

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Universityonlineapplication July 26, 2022 - 10:36 am

First, SASSA says there have been lots of srd applications that are approved but payments have not been made yet. So, this could be the reason. However, to make sure SASSA has paid you, you should check your SMS to see if you have received the payment date before you can go to withdraw your R350.

Second, it could be that SASSA has paid you but there is currently a technical issues in the withdrawal process and SASSA says they’re working on it.

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Lesinda June 25, 2022 - 12:26 am

Help me I lost’y number and my application ID NUMBER

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Universityonlineapplication June 25, 2022 - 1:57 pm

You can change your cell phone number on the srd website. With the issue of the ID number, you’ll have to call SASSA to help you get it. They have it in their system.

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Mbuselo Thato Moletsane July 4, 2022 - 3:30 pm

I lost the phone number so I want to change it again

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Sindiswa Kalani August 11, 2022 - 3:22 pm

Hw did you change the number

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Lucky July 7, 2022 - 8:01 am

I will like to change the number

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Mathapelo Grace Jobo July 7, 2022 - 6:05 pm

I need to change my number I lost my phone

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Universityonlineapplication July 7, 2022 - 7:02 pm

You should follow the guide given in the post to change your number for SASSA SRD.

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Vuyo cele July 18, 2022 - 6:41 pm

Ilost my phone and ineed to change my contact number pls

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Teboho justice lilokoe June 24, 2022 - 11:27 am

Change cell number for srd grant

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Mahladisa Refilwe wendy June 23, 2022 - 8:09 pm

I lost my phone so i want change number i that used aoply for sassa

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WAdams ashdeen June 28, 2022 - 9:08 pm

I need help to changes my phone number coz u lost my number

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Universityonlineapplication June 28, 2022 - 10:14 pm

Just follow the guide to change your SRD cell phone number on the srd website. If you’re finding it difficult to change your cellphone number, we suggest you call SASSA’s toll-free line 0800 601 011 for direct assistance.

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Siyanda Fisokuhle June 22, 2022 - 10:03 am

I want to change my number

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Universityonlineapplication June 22, 2022 - 2:21 pm

Just follow the guide to change or update your cell phone number for your R350 grant.

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Natasha June 25, 2022 - 4:40 am

I want to change my phone number

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Audrey July 9, 2022 - 11:33 am

Is not the same as my banking details whant toe change it back

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Universityonlineapplication July 9, 2022 - 5:30 pm

Follow the guide in the post and change your number for your SRD R350

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Nkosinathi August 14, 2022 - 12:20 pm

I want to change my number

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David June 22, 2022 - 2:43 am

How long will it take for the new number to be active after I have updated it on the website?

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Universityonlineapplication June 22, 2022 - 8:37 am

There’s no specific date given by SASSA. However, from experience, it will take at least 7 days.

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Ayanda Monica Mpakama June 17, 2022 - 8:34 pm

I want to change my number j was using the time i do the applicayion because i lost that phone and i forget the otp you gave me . Whst should i do yo change to the new number because my application says failed

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Universityonlineapplication June 17, 2022 - 9:35 pm

Follow this guide to change your cellphone number for SRD.
1. Go to https://srd.sassa.gov. za/
2. Scroll down to “how do I change my contact details”
3. Click on the Yellow Bar that reads “Click here to change your cellphone number and/or email address”
4. Enter your 13-digit South African ID number
5. Enter the 6-digit Application ID (AppID) that SASSA gave you on application or reapplication.
6. Click Submit
7. Follow the prompts to complete the process.

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Ntombizodwa Cupido June 17, 2022 - 4:48 pm

Need help to change my number

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Universityonlineapplication June 17, 2022 - 5:47 pm

You’ll have to follow the updated guide given in the article to change your cellphone number in your SRD application.

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Mujovo Difference June 15, 2022 - 2:29 pm

I want to change my number

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Universityonlineapplication June 15, 2022 - 5:57 pm

You will need to call SASSA directly and they will assist you to make the changes from their end in their data base.

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Tlale maleke June 20, 2022 - 7:27 am

Help

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Unathi June 28, 2022 - 9:22 am

I lost the SIM card

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Thabitha July 5, 2022 - 6:29 pm

My sim card is blocked

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Levy khensani Baloyi September 19, 2022 - 12:02 pm

My number changed don’t know how I want my number back

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Nthete June 8, 2022 - 7:59 pm

I lost my cell phone so I don’t have contact that I applied 350 srd so I want to change contacts

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Universityonlineapplication June 9, 2022 - 8:38 am

The only option is to call SASSA via 0800 601 011. They will ask you for a few details like ID number, name, and usernames. All you’ll do is provide them with the information and the number you want to use and they will make the changes from their system.

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Koketso hendrick makgalemela June 15, 2022 - 3:02 pm

I want to put new numbers I lost my phone

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Universityonlineapplication June 15, 2022 - 5:58 pm

Currently, there’s no option for you to change your cell phone number from your end. It is only SASSA that can change your number from their end in their system.

Therefore, you’ll need to call SASSA directly to assist you to change your number for you from their end.

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Kabayi June 18, 2022 - 8:55 am

I lost my phone number

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Universityonlineapplication June 18, 2022 - 10:12 am

Follow the guide in the article to update or change your cellphone number for your R350 grant application.

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Nazeem September 27, 2022 - 9:24 am

Yes

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Nobuhle September 23, 2022 - 10:05 am

I lost my phone now my number is not working

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